Outlook Mac Import Greyed Out? Here’s How to Fix It

When managing emails in a professional or corporate setting, Microsoft Outlook is often the go-to solution. This powerful email service offers a variety of features designed to boost business productivity, including calendar sharing, web browsing, and import/export options. However, some users have encountered the issue – “Outlook Mac Import Greyed Out”. If you’re facing this problem, here’s a reliable solution to help you resolve it.

Before we dive into the solutions, let’s first explore the potential causes of the issue. It is necessary to fix the issue as soon as possible, as failing to resolve the problem may prevent you from importing data into MS Outlook. In the following sections, we will discuss various methods to resolve the issue and ensure a smooth import and export process.

Why Is Outlook Mac Import Greyed Out?

Reading this section, you can understand why this error occurs in your Outlook. Once you understand, it will be easier to resolve this issue. 

• If you’re using a trial or demo version, the Import/Export feature will be disabled. 
• Sometimes, the blockage from the admin side can lead to this error. 
• In case, the OLM file you want to import is large-sized. 
• Unforeseen viruses or malware attacks can be the cause of this error. 
• This error might occur when you have lots of add-ons or plugins.
• Incorrect language configuration can also lead to this error. 

How to Outlook Mac Import Greyed Out? 

Here, we will discuss various ways to fix the issue. First, we will begin by checking whether Microsoft Outlook is updated or not. If the issue still exists even after the updates, check for another technique. Now, let’s start without wasting time. 

Way 1. Microsoft Outlook Update 

1. To check and update the MS Outlook application, run the App Store. 
2. Then, type Outlook in the search dialogue box > Next. 
3. Later, tap Update if there is an update available.
4. Next, start Outlook > Menu > Help > Check for Update.
5. Thereafter, if there is any update, hit Update. 

Way 2. Check and Update Macintosh OS  

You have already checked the Outlook update. Now, verify whether your MacOS is updated or not. If not, follow the below steps to fix it as here we will discuss the steps to check and update the Mac OS. Now, fix Import Greyed Out in Outlook for Mac from:

Mac OS Ventura and Older Versions

1. First, tap the Apple logo >> System Settings > General.
2. After this, press the Software Update option.
3. Now, if the update is visible, hit Update Now. 

Mac OS Moneterey and Current Versions

1. Hit the Apple logo.
2. Then, click System Preferences >> Software Updates.
3. Later, tap Update Now. 

Way 3. Check Configured Account in Outlook

Check if the account is successfully connected. When the account is not properly connected, it leads to a Mac Outlook import Greyed Out error. 

Way 4. Review Outlook Activation

Due to the expired Outlook license, this error might pop up. So, renewing an Outlook membership or License can fix it. 

Way 5. Upgrade Free to Licensed Version

Some features if available for the licensed version. If you’re on a free Outlook account then move to a paid one as the Import’Export feature is disabled on the demo version. Once it is done, you can resolve the Outlook for Mac import Greyed out error. 

Way 5. Review Corrupted File Integrity 

1. To start, close all the open tabs including MS Outlook. 
2. Afterward, press the Windows + R shortcut key. 
3. Then, type: Outlook.exe /safe >> OK. This will open Outlook in safe mode.
4. Further, opt for the profile from the appeared wizard. Hit OK.
5. When Outlook is running in the safe mode > move to File >> Options > Add-ins.
6. Thereafter, tap Go in the Manage COM Add-ins.
7. Additionally, unmark all the Add-ins >> OK.
8. After that, verify whether the Add-ins work Offline feature works in every Add-ins. 
9. Now, fix the troubled Add-ins if any. 

Conclusion 

Using the above techniques, the Outlook Mac import Greyed out error is not fixed. Then, use the OLM Converter Tool to back up OLM files into PST or other widely supported file format. Using this utility, you can complete the backup process efficiently and smoothly. Additionally, you can use its prominent features to simplify the backup process such as duplicate remover, backing up emails without attachments, and more. 

Also Read : Open Outlook OST Files On Mac.