“Cannot Log in to AOL Mail” may arise due to various common reasons such as security blocks, technical glitch or sometimes user error. In this blog, we will walk you through some of the possible reasons and solutions behind the “Cannot Login to AOL Mail” error. If the issue persists after trying all the solutions, the last option is to update your AOL Mail and secure your emails by using an AOL Mail Backup Tool. This article is specially designed to help you fix this issue.
AOL (America Online) Mail is an email service that allows users to send, receive, and manage emails. It is designed for both personal and professional use. Some of its features include large storage space, spam filters, and accessibility on multiple devices.
Also Read: Add AOL Account To Gmail.
Reasons Why you Can’t Sign into AOL Mail
Bank and social media accounts are often linked to your AOL mail account. If you won’t be able to log in to your account, then there might be a data breach or security issue. Therefore, fixing this error early helps you to access your emails smoothly. Here are some reasons why you are not able to sign in to AOL Mail:
- Slow or poor internet connectivity can prevent the users from successful login attempts.
- Incorrectly typing your username and password may cause password errors.
- If the browser is outdated, it may prevent the users from accessing AOL Mail. Also, corrupt cache files or cookies might be the reason behind it.
- AOL may also block access to your emails if it detects any suspicious activity. It might lock your AOL account temporarily.
- Some network security tools such as firewalls and VPNs may restrict the user from accessing AOL Mail.
How to Fix Issue “Cannot Login to AOL Mail?
You can fix this issue in multiple ways. You may choose to fix it manually or use an automated software. Let’s begin explaining each method one by one.
“Invalid Username or Password”
Just verify that you’ve entered the correct username and password. Check if there’s any typing mistakes, caps lock is enabled or disabled, issue regarding auto-fill, etc.
AOL Mail Login Problem: “We’re having trouble signing you in. Please try again later”
Logging in with the same incorrect password multiple times may cause your account to be temporarily locked out.
- The user should reset their password after multiple failed attempts. Below are the steps to reset your password:
- Open AOL Email.
- Go to the Name icon on the top-right corner.
- Right-click on it and select Account info.
- Now, go to Account Security > Password > Change Password.
- After you have changed your password, restart AOL Email and log in with your new password.
Why Can’t I Access my AOL Mail: “Account Temporarily Locked”
If AOL detects any suspicious or unusual activity, it may lock your account temporarily. If an account gets hacked, a hacker may try to modify the password. Below are some of the solutions that one can try to resolve this issue:
- Try signing in to your deactivated account. You might reactivate your account by logging in.
- Try resetting your password.
- Double check AOL’s policies. Generally, if an account is inactive for 12 months, it may get permanently deleted.
- If nothing works, contact or reach out to AOL customer support or AOL Help Page.
“The IMAP/POP Server is not responding”: Check IMAP or POP Server if you Can’t Sign into AOL Mail
Sometimes, email clients such as Gmail or Outlook may interfere with the AOL Mail Server. Check the IMAP and POP settings as:
- IMAP Server Address: imap.aol.com
- Port No.: 993
- POP Server Address: pop.aol.com
- Port No.: 995
- SMTP Server Address: smtp.aol.com
- Port No.: 465
“Cannot connect to AOL servers”
Disable Firewalls and Antivirus Programs if there’s an AOL Mail login problem. Follow this step-by-step approach to disable the firewall:
- Type Firewall in the Windows search bar.
- Go to Advanced settings.
- Select Inbound rules in the left panel.
- Then, check if AOL is disallowed, allow it.
- After that, go to Outbound rules in the left panel. Allow all the ports of AOL Mail.
“We can’t sign you in right now. Please try again later”: Update/Reset the Browser Settings
Try doing the below-mentioned approaches to fix the issue:
- Clear your cached data, cookies, and browser history.
- Make sure to update your browser to the latest version.
- Update the browser plug-ins: JavaScript, Flash player, etc.
- Temporarily disable extensions in your browser.
Update AOL Email Program (App/Desktop Gold)
For App,
- Android users: Open Google Play Store > Search AOL Mail > Tap Update.
- iPad or iPhone users: Open App Store > Search AOL Mail > Tap Update.
For Desktop Gold,
- Open AOL Desktop Gold > Help > Check for Updates.
An Expert Tool To Fix Cannot Login to AOL Mail
The AOL Mail Backup Tool is a one-stop solution to fix all your AOL email problems. It not only migrates AOL Mail in multiple file formats but also backs up your AOL Mail data. In addition to this, it detects duplicate emails, maintains the folder structure, and is fully compatible with all the Windows versions. Users can also transfer their AOL mails directly to web-based email clients such as Gmail, Office 365, Yahoo Mail, etc.
Follow these instructions to fix this issue:
- Download and install AOL Mail Backup Tool.
- Select from Single Mode/Batch Mode.
- Choose AOL from the left panel and log in to your AOL Mail account credentials.
- Now, select files/folders from the tree-structured hierarchy and click Next.
- After that, select the desired file format in which you want to backup your email items. Click Next.
- Choose the additional features if required.
- Finally, click Convert.
Related Post : Migrate AOL to Office 365.
Conclusion
In this blog, we have discussed several tested and approved ways to fix “Cannot Login to AOL Mail” issue. You can manually solve the problem, but it won’t guarantee the solution. However, using an expert recommended AOL Mail Backup Tool, the user can backup their emails while also protecting their data.
Frequently Asked Questions
Q- Why can’t I access my AOL mail account?
Ans- There might be many different reasons for this:
- Account hacked
- Account deactivated by AOL
- Account locked due to multiple failed attempts
- Issues with IMAP/POP Server settings
- Reset your browser settings
- Other email client issues
Q- How do I fix an AOL email problem?
Ans- Try troubleshooting these methods to fix the problem:
- Reset you password
- Clear browser cache and cookies or update your browser
- Update or upgrade your AOL Mail application
- Make sure to correct IMAP/POP server settings
Lastly, if you’re still having issues, then try using an expert tool, AOL Mail Backup Tool. This tool simplifies the process and allows users to migrate or backup AOL emails.
